Posted on March 4, 2010 by Dennis Salazar

Fulfillment Services and the Globe Guard Reusable Box

The reusable shipping box after initial shipment, and pictured again after it is inverted for a second use.

Our New Reusable Shipping Box

When we first designed this new product, we anticipated a great deal of interest from companies doing fulfillment. After all they, like most companies in business, are being asked to perform new and in many cases, unanticipated services for their customers and their customers’ customers.

Fulfillment to Correct Mistakes and Problems

Unfortunately one of the types of service required at times is what can only be referred to as “damage control”. Basically, something went wrong and someone has to fix it.

Manufacturers and marketing companies are not in the business of correcting problems so more often than not, those duties are out sourced to a fulfillment company. The problem becomes a little more severe when it is an eco friendly company that is in that position because after all, fixing a mistake typically leaves an even bigger carbon footprint behind. Add the fact that usually the high cost of recalls and similar problems are not budgeted for, and the fulfillment service company has to respond quickly, efficiently, economically and in an environmentally responsible way.

The Advantage of a Two Way, Reusable Box

Today product replacement is not enough. When there is a problem, let’s say a product recall or replacement, companies have to do product exchanges, in part to confirm the new product has been delivered but also to get the incorrect or faulty product off the street and back in their own hands. This may be for legal or PR reasons or possibly for testing, reclaim, and recovery or even to be able to file a claim against a vendor or other company involved in the problem. A box that is 100% recycled content and has the ability to make two trips can be an invaluable asset to help rectify the problem.

The Globe Guard Reusable Box Can Be a Chameleon

With our ability to print the patent-pending, Globe Guard® Reusable Box inside and out, we can easily provide a different look to help customers determine if the contents are the product being replaced or the replacement itself. Imagine printing it red on the inside so that after it is inverted and returned, it can easily be identified and processed. This is especially important if the unhappy customer is anticipating a credit or other compensation.

There are no limitations to what can be printed on the inside, so a ship to address, return code, routing number, customer account or part number, and even a bar code can be easily accommodated.

The Globe Guard Reusable Box is a unique product to help solve unique problems for companies like fulfillment service operations. Tell us about your unusual challenge and we will help you implement a solution that has a low cost for you and the environment.
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